Repeat Prescriptions

Please Click here for information regarding Repeat Prescriptions.

New Prescriptions

If the doctor or specialist nurse gives you a prescription during your consultation and you are registered as a dispensing patient, please take your prescription straight to the dispensary, where it will be filled for you. In the unlikely event that the dispensary does not have the item in stock the dispenser will advise you when to return for collection.

If you are not a dispensing patient you will have to take your prescription to a pharmacy. 

Repeat Prescriptions

We have a computerised repeat prescription service for those on long-term treatment.

You can request your repeat medication by:

  • Calling in to the surgery to request in person
  • Leaving your repeat request tear off slip, with the items you require marked, in the special prescription boxes by the main entrances
  • Online via the link at the top of this page (You must contact the dispensary or reception at Dipton Surgery to register for this service)
  • Fax: Oakfields 01207 560172 or Dipton 01207 570070

Please note that we do not accept telephone requests for ordering repeat prescriptions.

If you are taking medication on a long term basis your doctor will need to speak to you from time to time to review your prescription.

Collecting your medication - dispensing patients

If we are able to dispense you medication for you, we ask that you allow at least 72 hours (3 working days) before collection and try to call in before 12.00 noon or after 3.00pm.

We request that children under the age of 16 years do not collect medication.

Patients who are exempt from payment need to show evidence of exemption when they collect their medicines.

Collecting your repeat prescription – non dispensing patients at Oakfields Health Centre

Please allow 72 hours/3 working days before collecting your prescription.  Please collect your prescription from the doctor or dispensary in the usual way.

Unfortunately, if you are not registered as a dispensing patient, i.e. you live within 1 mile of a pharmacy (this includes patients who live in Chopwell, Blackhall Mill and Consett), we are not allowed to dispense to you and you must take your prescription to your local pharmacist.

If you are a non-dispensing patient on regular repeat medications you may ask a pharmacy of your choice to hold up to one year's prescriptions for you and dispense them monthly. This means you will not have to contact the Practice each time you want repeat medications. Please ask your doctor, nurse or the dispensing team for details of the "repeat dispensing scheme."

Alternatively you can choose to nominate a pharmacy and we will arrange to send your prescriptions electronically. Please contact the dispensary if you would like to be set up for the electronic prescription service.

Collecting your repeat prescription at Dipton Surgery

We would recommend ordering items at least 48 working hours in advance and additional time for your pharmacy to prepare your prescription and ensure they have medications in stock.

Pre-Payment certificates

Pre-payment certificates can be purchased online at or call 0300 330 1341. Application form FP95 can be collected at your pharmacy.

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