Oakfields Health Centre
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New prescriptions

If the doctor or specialist nurse gives you a prescription during your consultation and you are registered as a dispensing patient, please take your prescription straight to the dispensary, where it will be filled for you. In the unlikely event that the dispensary does not have the item in stock the dispenser will advise you when to return for collection.

If you are not a dispensing patient you will have to take your prescription to a pharmacy. This “discrepancy” is currently under review by the Government.

Requesting repeat prescriptions

We have a computerised repeat prescription service for those on long-term treatment.

You can request your repeat medication by:

  • Calling in to the health centre to request in person
     
  • Leaving your repeat request tear off slip, with the items you required marked, in the special prescription boxes by the main entrances
     
  • Please note as from May 2011 we will not be accepting telephone requests for ordering repeat prescriptions.
     
  • Fax: 01207 560172 at any time
     
  • Via our secure online system - CLICK HERE
    (You must contact the dispensary to register for this service)

If you are taking medication on a long term basis your doctor will need to see you from time to time to review your prescription.

Collecting your medication - dispensing patients

If we are able to dispense you medication for you, we ask that you allow at least 24 hours before collection and try to call in before 12.00 noon or after 3.00pm.

We request that children under the age of 16 years do not collect medication.

Patients who are exempt from payment need to show evidence of exemption when they collect their medicines.

Collecting your repeat prescription – non dispensing patients

Please allow 24 hours/1 working day before collecting your prescription.  Please collect your prescription from the doctor or dispensary in the usual way.

Unfortunately, if you are not registered as a dispensing patient, i.e. you live within 1 mile of a pharmacy (this includes patients who live in Chopwell, Blackhall Mill and Consett), we are not allowed to dispense to you and you must take your prescription to your local pharmacist.

If you are a non-dispensing patient on regular repeat medications you may ask a pharmacy of your choice to hold up to one year's prescriptions for you and dispense them monthly. This means you will not have to contact the Practice each time you want repeat medications. Please ask your doctor, nurse or the dispensing team for details of the "repeat dispensing scheme."

Dispensary

Oakfields Health Centre is a dispensing practice. This means that we are able to dispense medication directly to our patients who live more than 1 mile from a community pharmacist/chemist. Please ask at reception is you think you might be eligible and would like to know more about this service.

Queries

If you have any queries about the medicines the doctor or nurse has prescribed for you please contact the dispensary.

Dosette boxes

We can arrange for weekly dosette boxes to be made up for patients who have difficulty managing medication. Please ask the dispensing manager for more information.

Delivery service

The practice will be introducing a delivery service for dispensing patients who are housebound and unable to collect their medicines from the surgery.  Please ask the dispensing team for more information.

 
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Information on this website is for registered patients only and should not be used as a substitute for seeking advice from a GP.
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