ARRANGEMENTS FOR EMERGENCIES WHEN THE SURGERY IS CLOSED

An urgent care service is available for patients who need help when the surgery is closed. The service is based at the Urgent Care Centre at Shotley Bridge Hospital. There is always a doctor on call when the surgery is closed.

If you need urgent help or advice when the surgery is closed you can contact the out-of-hours service by calling 111.

You will be given advice over the telephone or asked to attend the centre to see one of the nurse practitioners or a doctor.

If you are too ill to travel one of the team will visit you at home.

On Thursday afternoons when the surgery is closed from 12.30pm - 6.00pm, urgent calls are taken by the doctor on call at Dipton Surgery. We provide a reciprocal service on Wednesday afternoons.

The normal out of hours service operates from 6.00pm.

You may also find it helpful to:

Contact NHS Direct for health information or advice on 0845 4647.

or

Attend the minor injuries unit at Shotley Bridge Hospital

In the event of a life-threatening emergency you should call North East Ambulance Service 999.